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How does Insite4 work?
Insite4 is a software system designed to help you create an automated custom process for managing changes to your SAP system. Using a series of tools, including a 'Push Technology' system which utilizes your pre-existing company email, Insite4 reduces time and cost involved in overall transport management from concept to production.
Insite4 enforces coordination, communication and
control in SAP by utilizing five key elements:
- WORKFLOW ENGINE: Fully independent and configurable
- PUSH TECHNOLOGY: Bring work to
the user via the e-mail interface when it is created rather than waiting
for them to log in and find it
- INTEGRATION: Integration with SAP’s Correction and Transport System
(CTS) as well as other program repositories to give you fully automated
migration processing within the constraints of your defined process
- OBJECT MANAGEMENT: Full object management for SAP and non-SAP objects
- DATABASE TRACKING: Insite4 database to provide history and metrics for all your
processes
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WORKFLOW ENGINE
The Insite4 workflow engine manages the process.
- Fully configurable approval, assignment, and decision steps
- Attachments allow the users to manage all documentation associated
to the process
- Agents can be employed to monitor systems or events and initiate
new processes based on defined criteria
- Branching to sub-processes facilitates the management of your
most complex processes
- The calendar easily handles the most rigorous scheduling requirements
and is fully integrated with the entire process
- The independent workflow engine manages communication with
multiple systems and organizations so any and all processes can
be mapped through it
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PUSH TECHNOLOGY
INSITE4’s “push” technology
makes it easy for users to interface with the process and complete
their work in a shorter period of time.
- Insite4 employs the use of “Information Objects”
to deliver the necessary GUI to the user through their standard
e-mail so they can complete their tasks right from within the
e-mail
- Reduced training required because the Information Objects deliver
instructions to complete the required task and reduce the unnecessary
overhead of learning system navigation
- The push technology is backed up by a full work queue giving
users an alternate way to access their work should they choose
- Whether access is via e-mail or the work queue, no client install
is ever required to interface with Insite4
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INTEGRATION
Insite4 is an enterprise-level Deployment and
Lifecycle Management System.
- Manages the migration of your system changes whether they are SAP,
Java, .NET, Portals, or other proprietary and/or open systems
- Integrates with SAP’s CTS to fully automate the movement of
objects across your landscape, including all backfills
- All migrations can be accomplished without human intervention and
they can be based on any predefined schedule and/or criteria
- Manages the movement of all cross system objects under a single functional
change and maintains the entire history of the change in one place
- Defines business rules based on factors such as import order, mandatory
fields, special transports, and release management to control timing
and approval cycles of migrations
- Automates notification about any successful or problem migration
and delivers them by e-mail or pager
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OBJECT MANAGEMENT
Insite4 maintains a history of all objects.
- Manages SAP and non-SAP objects under the same Case to give a full
history of a change whether totally inside SAP or in conjunction with
other systems in addition to SAP
- Objects can be entered directly into the Insite4 database or downloaded
from the appropriate repository
- Establishes object ownership to promote notification to and/or approval
by any defined individual person or group for any particular object
or object class that is being changed
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DATABASE TRACKING
The Insite4 database collects all data about
Cases, Objects, Migrations, and Processes.
- Easily check the status of any active Case and review the progress
to date
- Manage and refine processes based on metrics comprising all
information about a process, department or user
- Add tables to the database to facilitate the addition of new
processes
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