Bargaining Chips.

SAP announced that it will increase maintenance fees for customers on its lower-cost support option, moving them to an enhanced support offering that will cost 22% of their net licensing fees by 2012.

The change affects about 17,000 customers worldwide. Cost increases are expected to start in January and increase in a fixed schedule. (18.3% in 2009, 19.8% in 2010, 21.4% in 2011, and 22% in 2012)

SAP Maintenance isn't a bad thing. Monies spent provide customers with increased feature upgrades as well as better support lines. As software providers, Insite understands the need for maintenance. But there is never anything wrong in researching, questioning, and negotiating to make sure you have the best for your company.

Insite has compiled some research about the SAP increase here, and has written a white paper to get you saving in SAP right now. With all the changes getting ready to take place, make sure you're in control and understand your options.

Links and downloads can be found to the left. To learn about how we can help, and to attend our SAP Maintenance Webinar, click the links at the bottom of the page.